Frequently Asked Questions

What is the NDIS?

The NDIS stands for the National Disability Insurance Scheme. It is run by the National Disability Insurance Agency (NDIA) and is a new way for people under 65 years of age to get disability care and supports

Who can access the NDIS?

To access the NDIS, you must have a permanent impairment, or developmental delay, that significantly affects your ability to take part in everyday activities. In general, you also need to: - Be an adult between the ages of 18 and 65 - Live in an NDIS area - Be an Australian citizen, hold a permanent visa or a Protected Special Category visa.

I'm not with the NDIS. Can I still access Headway ABI Ltd's services?

You can still access our services, even if you are not with the NDIS. Just contact us on (07) 5574 4311 and we can explain our services and fee structure.

How do I access the NDIS?

To find out more information on how to access the NDIS, go to:


Headway ABI can also help you to plan for, and access, the NDIS. Just contact us on (07) 5574 4311 to book an appointment.

Will the NDIS cost me anything?

The NDIS is an insurance scheme funded through tax contributions (similar to Medicare).

It is not means tested and does not affect Disability Support Pension payments.

The NDIS is designed to work side by side with other government services that you might be receiving such as health, education and other services.

Do I need to do anything before I go the the NDIS Planning Meeting?

You will need to be well–prepared before you go to your NDIS Planning Meeting.

To help you prepare, you can download our free NDIS Workbook at: XXXX

You can also contact us on (07) 5575 4311 to see how we can help you.

Can you help me with getting ready for the NDIS Planning Meeting?

Headway ABI can help you to get ready for your NDIS Planning Meeting.

We will work closely with you to help you complete your NDIS Workbook. We can also help you to work out:

  • what supports may need
  • the goals you would like to meet
  • the documents you may need.

Can I take someone to support me at the NDIS Planning Meeting?

You can choose to have someone come along with you to support you at your NDIS Planning Meeting. This can be anyone that you think knows you well and can help you, such as a close friend or relative.

You can also ask us to come along to support you at the NDIS Planning Meeting.

How do I access supports that are not funded by the NDIS?

The NDIA can provide you with information and referrals to existing mainstream and community services in your area. For more information see: https://www.ndis.gov.au/people-disability/information-and-referral.html

Schedule an appointment

If you are interested in seeing our facilities or knowing more about our services

Registered Charity No. 3371

ABN 64639044056


Headway ABI Australia Ltd.

ACN: 609 839 429

1/15 Distribution Avenue, Molendinar 4214 QLD

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